Support routes

Getting Started

Profile setup, clinic preferences, and first client onboarding.

Open guide

System Status

Current app uptime, availability, and support health.

Open status

Report an Issue

Report technical issues in plans, subscriptions, or client modules.

Report issue

Support Contact

Quick support for dietitian workflows and account questions.

Contact support

Most requested topics

  • How to build reusable meal-plan templates
  • How to structure follow-up notes for consistency
  • How to monitor client progress over 4-12 week cycles
  • How to manage plan upgrades and subscription transitions
  • How to handle missing or incomplete intake data

Fast escalation

Include the module name, user role, plan code, and exact failing step when contacting support.

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