Operational areas

Client Management

Operational

Meal Plans & Notes

Operational

Billing & Subscriptions

Operational

Response targets

  • Critical: first response within 1 hour
  • Major: first response within 4 hours
  • Normal: first response within 1 business day

Recent incidents

DateAreaImpactStatus
2026-03-12Checkout RedirectPlan checkout links failed for some usersResolved
2026-03-10Blog ModuleDetail page style mismatch in some layoutsResolved
2026-03-08Admin Content EditorDate format inconsistency on publish fieldResolved

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